Description
Premier Support Center
• Advanced technical support available 24 x 7 x 365
• Dedicated phone number and no phone tree menu to navigate
• Single point of contact for end to end case & escalation management
• Hardware and OEM software support
Technical Account Managers (TAMs)
• Proactive relationship and escalation management
• Personalized recommendations for your business
• Robust quarterly reporting and account reviews
Priority Service Delivery
• Top of the queue for service requests
• Next-business-day onsite labour 2
• warranty claims including parts and labour 2
You also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum.
That’s the Premier difference.
Support Features
- Parts Replacement
- Repair
- Phone Support
- Software Support
- Hardware Support
- TroubleshootingProduct Supported
- Lenovo K14 Gen 1: 21CS, 21CU, 21CV
- Lenovo ThinkBook 13s G2 ITL: 20V9
- Lenovo ThinkBook 13s G3 ACN: 20YA
- Lenovo ThinkBook 13s G4 ARB: 21AS
- Lenovo ThinkBook 13s G4 IAP: 21AR
- Lenovo ThinkBook 13s-IML: 20RR
- Lenovo ThinkBook 13s-IWL: 20R9
- Lenovo ThinkBook 13x G2 IAP: 21AT
- Lenovo ThinkBook 13x ITG: 20WJ
- Lenovo ThinkBook 14 G2 ARE: 20VF
- Lenovo ThinkBook 14 G2 ITL: 20VD
- Lenovo ThinkBook 14 G3 ACL: 21A2
- Lenovo ThinkBook 14 G4 ABA: 21DK
- Lenovo ThinkBook 14 G4 IAP: 21DH
- Lenovo ThinkBook 14 G4+ IAP: 21CX
- Lenovo ThinkBook 14-IIL: 20SL
- Lenovo ThinkBook 14-IML: 20RV
- Lenovo ThinkBook 14p G2 ACH: 20YN
- Lenovo ThinkBook 14s Yoga G2 IAP: 21DM
- Lenovo ThinkBook 14s Yoga ITL: 20WE
- Lenovo ThinkBook 14s-IWL: 20RM
- Lenovo ThinkBook 15 G2 ARE: 20VG
- Lenovo ThinkBook 15 G2 ITL: 20VE
- Lenovo ThinkBook 15 G3 ACL: 21A4
- Lenovo ThinkBook 15 G4 ABA: 21DL
- Lenovo ThinkBook 15 G4 IAP: 21DJ
- Lenovo ThinkBook 15-IIL: 20SM
- Lenovo ThinkBook 15-IML: 20RW
- Lenovo ThinkBook 15p G2 ITH: 21B1
- Lenovo ThinkBook 15p IMH: 20V3
- Lenovo ThinkBook 16p G2 ACH: 20YM
- Lenovo ThinkBook Plus G2 ITG: 20WH
- Lenovo ThinkBook Plus IML: 20TG
- Lenovo ThinkCentre neo 30a 22: 12B1
- Lenovo ThinkPad 11e (4th Gen): 20HT
- Lenovo ThinkPad 11e (5th Gen): 20LQ, 20LR
- Lenovo ThinkPad E14: 20RA
- Lenovo ThinkPad E14 Gen 2: 20T6, 20TA
- Lenovo ThinkPad E14 Gen 3: 20Y7, 20YD, 20YF
- Lenovo ThinkPad E14 Gen 4: 21E3, 21EB
- Lenovo ThinkPad E15: 20RD, 20RE
- Lenovo ThinkPad E15 Gen 2: 20TD
- Lenovo ThinkPad E15 Gen 3: 20YG
- Lenovo ThinkPad E15 Gen 4: 21E6, 21ED
- Lenovo ThinkPad E480: 20KN, 20KQ
- Lenovo ThinkPad E485: 20KU
- Lenovo ThinkPad E490: 20N8, 20N9
- Lenovo ThinkPad E490s: 20NG
- Lenovo ThinkPad E495: 20NE
- Lenovo ThinkPad E580: 20KS, 20KT
- Lenovo ThinkPad E585: 20KV
- Lenovo ThinkPad E590: 20NB, 20NC
- Lenovo ThinkPad E595: 20NF
- Lenovo ThinkPad Yoga 11e (4th Gen): 20HS
- Lenovo ThinkPad Yoga 11e (5th Gen): 20LM, 20LN
- Lenovo ThinkPad Yoga 11e Chromebook (4th Gen): 20HW, 20HY





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