Privacy Policy

At Computer Network Technologies, Inc. (CNT Tech), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, products, or services. By using CNT Tech’s services, you agree to the terms of this policy.

1. Information We Collect

CNT Tech may collect personal and non-personal information from users for the purposes of providing high-quality IT products and services. This information includes:

  1. Contact Information: Name, business name, email address, phone number, and mailing address.
  2. Account Information: Usernames, passwords, account preferences, and service history when you create or manage an account with CNT Tech.
  3. Payment Information: Credit card numbers, billing addresses, and other financial details provided when purchasing products or services.
  4. Technical Information: IP addresses, browser type, operating system, device type, and other usage data collected through cookies, analytics, or other tracking technologies.
  5. Communication Data: Emails, messages, or inquiries submitted to CNT Tech for support or service requests.

2. How We Use Your Information

CNT Tech uses collected information to:

  • Provide and maintain IT products, services, and solutions.
  • Process orders, payments, and deliveries accurately and securely.
  • Respond to inquiries, provide customer support, and resolve technical issues.
  • Improve our website, products, and services based on feedback and usage trends.
  • Communicate promotional offers, service updates, or newsletters (with user consent).
  • Comply with legal obligations and enforce our agreements.
  • Monitor, detect, and prevent fraudulent or unauthorized activity.

3. Legal Basis for Processing

For users in jurisdictions where applicable laws require legal justification for data processing, CNT Tech relies on the following bases:

  • Consent, where you have explicitly agreed to provide information.
  • Performance of a contract, necessary for delivering services or products.
  • Legitimate business interests, including service improvement, security, and communications.
  • Compliance with legal obligations under applicable laws.

4. Cookies and Tracking Technologies

CNT Tech uses cookies and similar technologies to enhance your experience, analyze trends, and understand user behavior. Cookies help personalize content, maintain session information, and improve website functionality. To learn more about cookies, please visit https://allaboutcookies.org/.

You may choose to disable cookies through your browser settings; however, certain features of our website may not function correctly if cookies are disabled.

5. Sharing and Disclosure of Information

CNT Tech does not sell, rent, or trade your personal information. We may share information in the following cases:

  1. Service Providers: Trusted third parties assisting with payment processing, shipping, website hosting, or IT services.
  2. Legal Requirements: When required by law, court order, or governmental authority to disclose information.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction.
  4. Protection of Rights: To protect the rights, safety, or property of CNT Tech, users, or third parties.

6. Data Security

CNT Tech implements reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to ensure data security, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

  • Providing products and services.
  • Complying with legal obligations.
  • Resolving disputes and enforcing agreements.

Once the data is no longer required, CNT Tech will securely delete or anonymize it.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request deletion of personal information, subject to legal obligations.
  • Objection or Restriction: Object to certain processing activities or request restrictions.
  • Opt-Out of Marketing: Unsubscribe from promotional communications at any time.

To exercise your rights, contact CNT Tech using the information in Section 14.

9. Third-Party Links and Services

Our website may include links to third-party websites or services for convenience. CNT Tech is not responsible for the privacy practices, security measures, or content of these external sites. We recommend reviewing the privacy policies of any third-party services you use.

10. Children’s Privacy

CNT Tech does not knowingly collect personal information from individuals under the age of 18. If we learn that personal data from a minor has been collected inadvertently, we will delete it promptly.

11. International Users

If you access CNT Tech from outside the United States, please note that your information may be transferred, stored, and processed in the U.S. By using our services, you consent to such transfers in compliance with applicable laws.

12. Governing Law and Jurisdiction

This Privacy Policy and any disputes arising from the collection, use, or disclosure of your information shall be governed by the laws of the State of Illinois. Any disputes shall be subject to the exclusive jurisdiction of the courts of Cook County, Illinois.

13. Changes to This Privacy Policy

CNT Tech may update this Privacy Policy periodically to reflect changes in practices, legal requirements, or technological updates. Updates will be posted on this page with the revised effective date. Continued use of our website, products, or services constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at info@cnttech.net.