At Computer Network Technologies, Inc., all products sold are brand new and carefully inspected before shipment. While we generally do not accept returns, we are committed to supporting our customers in the event of defective or incorrect items.

If you receive a product that is defective or not as ordered:

• Please contact our support team within 7 days of delivery.
• Include your order number and a description of the issue.

We will provide instructions for repair, replacement, or correction as appropriate.

We strive to resolve all issues promptly and ensure your satisfaction while maintaining product quality and integrity.